Policies
Privacy Notice
Privacy Notice and Cookie Policy
This Privacy Policy was updated on 8th May 2024
Privacy Notice
1.1 Introduction
Welcome to The Acoustics Store Limited (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, disclose, and protect the information you provide to us when you use our website or interact with us in any way.
1.2 Who We Are
The Acoustics Store Limited
Qic Trims, Radclive Road
Gawcott Buckingham, MK18 4BL
Company Registration Number: 15598119
1.3 Information We Collect
We collect personal information that you voluntarily provide to us when you visit our website, make a purchase, sign up for our newsletter, or contact us for support. This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
Additionally, we may automatically collect certain information about your device and browsing activity using cookies and similar tracking technologies. This information may include:
- IP address
- Browser type
- Pages visited
- Date and time of visit
- Referring website
1.4 How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and account
- To send you promotional offers and marketing communications
- To improve our products and services
- To detect, prevent, and address technical issues
- To comply with legal obligations
1.5 Legal Basis for Processing Personal Information
We rely on the following legal bases to process your personal information:
- Performance of a contract: To fulfill our contractual obligations to you, such as processing your orders.
- Consent: To send you marketing communications and use cookies and similar tracking technologies.
- Legitimate interests: To improve our products and services and protect our business interests.
1.6 Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also share your information in response to a subpoena, court order, or other legal process, or when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
1.7 International Transfers of Personal Information
Some of our service providers may be located outside of the European Economic Area (EEA), which may involve the transfer of your personal information to countries with data protection laws that may not be as protective as those in your jurisdiction. However, we will ensure that any such transfers are made in compliance with applicable data protection laws and take measures to protect your personal information.
1.8 Your Rights
You have certain rights regarding your personal information under applicable data protection laws. These rights may include:
- Right to access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You have the right to request that we correct any inaccuracies in your personal information.
- Right to erasure: You have the right to request that we delete your personal information under certain circumstances.
- Right to object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
1.9 Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
1.10 Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Notice periodically for any changes.
1.11 Contact Us
If you have any questions or concerns about this Privacy Notice or our practices regarding your personal information, please contact us at info@theacousticsstore.co.uk.
Cookie Policy
2.1 What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
2.2 How We Use Cookies
We use cookies for the following purposes:
- Essential cookies: These cookies are necessary for the website to function properly.
- Analytics cookies: These cookies allow us to analyse how visitors use our website and improve its performance.
- Advertising cookies: These cookies are used to display relevant advertisements to you based on your browsing habits.
2.3 Your Choices Regarding Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.
2.4 Third-Party Cookies
We may also use third-party cookies, such as those provided by Google Analytics, to collect information about your browsing behaviour on our website. These third-party cookies are governed by the privacy policies of the respective third parties.
2.5 Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Cookie Policy periodically for any changes.
2.6 Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at info@theacousticsstore.co.uk.
