Shipping Policy

At The Acoustics Store, our primary focus is ensuring a smooth and seamless experience for our customers from the moment an order is placed through to its final delivery.  

We take great pride in our ability to cater to a diverse range of acoustic material requirements by collaborating with a wide network of reputable manufacturers and suppliers. This extensive partnership allows us to offer our clients a varied selection of high-quality products for each unique acoustic project, which in turn results in varied delivery charges.

To provide our customers with a convenient and transparent shopping experience, we clearly display the delivery timelines for each product on their respective pages. Additionally, the shipping costs are readily available either on the product page or at the checkout, with the final amount dependent on the chosen shipping method, such as ‘standard’ or ‘premium’ delivery options or based on your location.

It is important to note that the majority of our acoustic products are made to order and delivered directly from the manufacturing facilities using dedicated vans. This approach ensures that the items reach our customers in pristine condition, free from any potential marks or damage, and with reliable delivery.

In some circumstances where multiple brands or product types are chosen, this may require additional cost of delivery of which will all be clarified at checkout and the possibility of multiple drops due to differing product lead times.

If you require a specific vehicle type equipped with an offload facility, we kindly request that you notify us at the order placement stage so that we can review the requirements and provide an accurate quote.

For international shipping inquiries, please feel free to reach out to our team, and we will be happy to provide you with an accurate cost estimation.

For more detailed information regarding our comprehensive delivery terms and conditions visit  or contact our friendly team, who will be eager to assist you.

Thank you for choosing The Acoustics Store as your preferred partner for your acoustic project needs. We appreciate your business and look forward to providing you with an exceptional customer experience.