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Welcome to The Acoustics Store Trade Program!

Trade Customer Discount Structure & Benefits

We value our trade customers and are pleased to offer a tiered discount structure designed to support your business needs. Below are the details of our trade discount tiers and other associated benefits:

TRADE ACCOUNTS

Trade Customer Discounts

Tier 1 Trade Partner

Eligibility: Annual spend of
£0 – £30,000

Discount: 2.5% off all purchases

Tier 2 Trade Partner

Eligibility: Annual spend of
£30,001 – £60,000

Discount: 3.5% off all purchases

Tier 3 Trade Partner

Eligibility: Annual spend of
£60,001 – £80,000

Discount: 4.5% off all purchases

Tier 4 Trade Partner

Eligibility: Annual spend over
£80,000

Discount: Custom pricing tailored to your business needs and will be project-specific

BENEFITS

Trade Partner Benefits

Credit facility

A credit limit for purchasing with payment terms will be reviewed and offered subject to credit approval and our full terms & conditions

Dedicated Customer Support

A dedicated account manager will be assigned to offer personalised support and assistance with quotations, orders, queries, and account management.

Priority Service

We will ensure the fastest possible response times for our trade customers. 

Acoustic & Product Support

You will receive support with your projects in terms of acoustic advice such as acoustic calculations and product specification.

Free Product Samples

We will provide you with a selection of our core product samples as required to help you with your project design.

Customer Area

When you log in to your trade account you can shop online and the prices specific to your account will be displayed with discounts included.

TRADE ACCOUNTS

Unlock Exclusive Benefits with Our Trade Accounts

With special pricing, acoustic guidance on your projects, payment terms and a dedicated online portal it makes sense t with a trade account at The Acoustics Store. Apply today to enhance your service offerings and deliver exceptional acoustic solutions to your clients.

General Terms and Conditions

These terms and conditions aim to provide clarity and protection for both The Acoustics Store and its trade partners participating in the trade customer discount structure. Please see our full T&Cs for more information.

  • A credit facility may be extended to eligible trade partners, subject to credit approval and adherence to our full terms and conditions.
  • The credit limit will be reviewed periodically and may be adjusted based on payment history and business performance.
  • The dedicated account manager assigned to each trade partner will provide personalised support and assistance with quotations, orders, queries, and account management.
  • Any communication with the dedicated account manager should be conducted through official channels provided by The Acoustics Store.
  • While we strive to ensure the fastest possible response times for trade customers, response times may vary depending on the nature and complexity of inquiries or requests.
  • Priority service does not guarantee immediate resolution of all issues but prioritises them within our support queue.
  • The Acoustics Store will provide guidance and support with acoustic advice, including acoustic calculations and product specifications, to the best of our ability.
  • Any recommendations or advice provided by The Acoustics Store should be independently verified by the trade partner to ensure suitability for their specific project requirements.
  • Free product samples will be provided to trade partners as required to assist with project design.
  • The number and type of product samples provided may be subject to availability and discretion of The Acoustics Store.
  • Custom pricing for Tier 4 trade partners will be tailored to their business needs and specific project requirements.
  • Project-specific pricing will be provided based on factors such as volume, frequency of purchases, and project scope.
  • All discounts and benefits offered as part of The Acoustics Store Trade Program are subject to change or termination at the discretion of The Acoustics Store.
  • The Acoustics Store reserves the right to modify eligibility criteria, discount percentages, and benefits associated with each tier without prior notice.
  • Trade partners are expected to adhere to the terms and conditions outlined by The Acoustics Store, including but not limited to payment terms, usage of credit facilities, and compliance with product specifications.
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